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    Remote control failed. Error code 5: Access is denied

    April 29th, 2009

    Only the administrators on the terminal server can “shadow” other users, but what do you do if you have a “super user” that need to remotely support the other users?

    You just have to modify the rights a little bit.
    On the terminal server open “Terminal Services Configuration” and right click on the connection.
    In “remote control” choose “use remote control with…”.
    In “permissions” add the super user and go to “advanced”. Add the “remote control” right.

    If the users affected by the new rights were logged in, remember to log them off before the changes are working.


    Outlook – auto complete missing on new computer

    April 29th, 2009

    Every time you send a new message in Outlook, and manually type in an email, this information is automatically inserted into the AutoComplete list.
    A local database file stores this information (.NK2).
    This file can be found in the user profile etc. C:\Documents and Settings\\Application Data\Microsoft\Outlook.

    If you move this file to a new computer or just a new user profile, the information is active again.

    The NK2 file can be edited with this program: http://www.nirsoft.net/utils/outlook_nk2_autocomplete.html


    ESX3 – Lost service console connectivity

    April 14th, 2009

    For a lot of reasons you could lose the connection to your ESX host. Now it cannot be configurated with the use of virtual center until this has been recreated.

    esxcfg-nics -l
    Gives an list of your physical nics

    esxcfg-vswitch -l
    esxcfg-vswitch -l > textfile.txt
    Gives an list of your virtual switch configuration. If you “pipe” it to a textfile it can be easily readed.

    esxcfg-vswitch -L vmnic6 vSwitch0
    In this example a physical nic is added to a vSwitch.

    The connection has now been recreated